Welcome to the Biomechanics Education website. By continuing to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Biomechanics Education Ltd’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.
Biomechanics Education is the trading name of Biomechanics Education Ltd, part of Future Fit Group Ltd (company number 13442367). Biomechanics Education Ltd is registered in England and Wales with company number 08797678. Our registered office is C/O Azets Carnac Place, Cams Hall Estate, Fareham, Hampshire, United Kingdom, PO16 8UY. The term ‘you’ refers to the user or viewer of our website.
The use of this website is subject to the following terms of use:
© Biomechanics Education Ltd, 2013–2026.
All rights reserved. All of the information and material contained within the Biomechanics Education website and accessed from it (except where indicated otherwise) is subject to copyright (copyright belongs to Biomechanics Education Ltd).
Biomechanics Education Ltd does not authorise: the reproduction, storage in a retrieval system or modification of any of the material accessed from this website; making any of the material accessed from this website available over a network or sharing system; the creation of any work that has been derived from this website unless it is authorised by national or international law. This does not apply to material on other servers linked to this one.
If you wish to apply for permission to use any of the material found on the Biomechanics Education website, please contact us.
Biomechanics Education Ltd assumes no responsibility or liability for any injury, loss or damage incurred as a result of any use or reliance upon the information and material contained within or downloaded from this website.
Hypertext links to third party websites outside Biomechanics Education are provided for the convenience of users only. Biomechanics Education Ltd is not responsible for content and cannot verify the accuracy or completeness of any of the information held within these third party websites – this is the responsibility of the publisher of the third party website.
Furthermore, the views and opinions expressed on third party websites are not the views and opinions of Biomechanics Education Ltd. Biomechanics Education Ltd cannot grant permission to use material found on third party websites, therefore we advise you to view their terms and conditions of use.
Biomechanics Education Ltd is committed to ensuring visitors’ privacy whilst viewing our website and protecting the data of all of our customers and learners.
Our Privacy Policy explains the types of data collected, how this information will be used, and full details of the cookies used on this website.
Guaranteed Interview Scheme
Guaranteed interviews are not currently available for Biomechanics Education graduates. However, should you wish to allow us to use your details in future if this were to become available, please indicate your wish to be opted in. If you opt in, we will send your name, email address and phone number to our Guaranteed Interview Scheme partners at the appropriate point in your training, along with your general location.
Nationality and Ethnicity
We collect information on nationality and ethnicity for all learners and may share associated statistics with the Education and Skills Funding Agency (ESFA) without disclosing any individual personal information.
Documents needed to complete your course
If you notified us of a pre-existing medical condition, impairment or disability, have claimed exemptions and/or have prerequisites regarding your training, we require all supporting documents to be sent to us within 14 days from the date of your enrolment. Failure to send documents could lead to a delay in your training until these are received.
1.1 Our commitment to you
As a learner with Biomechanics Education you can expect us to:
• Provide you with first-class training and resources via our team of highly qualified, professional tutors
• Co-ordinate your training programme and provide you with regular information regarding your training throughout your time with us
• Offer appropriate advice, guidance and support as you progress through your studies
• Employ fair, valid and appropriate assessment methods, thereby ensuring that your qualifications always remain highly respected within the industry
• Ask you for your views and listen to your constructive feedback so that we can continuously enhance the quality of your courses and overall experience with us
• Communicate with you regularly to keep you abreast of company, course and training developments and encourage you to feel part of the Biomechanics Education learner community
1.2 Your commitment to Biomechanics Education
As one of our learners you will:
• Do your best to make the most of the opportunities and facilities provided by Biomechanics Education, your courses and tutors
• Participate in a friendly, professional manner and with respect for your fellow learners, tutors, assessors and venue staff
• Take responsibility for managing your learning, allocating yourself sufficient study time to enable you to achieve your goals and meet the required deadlines
• Contact our support teams if you require help with your studies to give us the opportunity to assist you in the most appropriate manner
• Ensure your contact and personal details are always up to date and reply promptly to our correspondence
• Ensure you are medically fit and well enough to attend each session of your course or workshop. If this appears not to be the case, the tutor has the right to request that you leave a session and you may incur a fee to re-book your training
• Report any new or changing medical conditions to us promptly. This may result in our requesting a GP’s certification prior to you attending any courses or workshops
• Ensure you do not attend any courses or workshops while under the influence of alcohol or drugs (other than prescribed medication)
• Attend sessions on the understanding that your tutor has the right to request you leave if they feel your behaviour is inappropriate or disruptive. Note that under such circumstances there will be an administrative charge to re-book your training
2.1 Learners under the age of 16 may not attend any of our practical courses or workshops until their 16th birthday. Prior to that they may complete any non-practical elearning courses. Learners over the age of 16 but under the age of 18 may attend any of our practical courses or workshops with written permission from a parent or guardian.
2.2 All courses and diplomas should be completed within the time frame agreed at enrolment. If this time frame is exceeded, a return to training fee would apply, the amount of which is dependent on the course that you have enrolled on and the length of time since the deadline expired. This clause can be superseded by written agreement from both parties prior to the deadline in extenuating circumstances (for example a serious medical condition supported by the relevant documents).
2.3 All course content, format and assessment is subject to change, and we reserve the right to change and work with alternative Awarding Organisation(s) or Professional Registers where required.
2.4 By signing the declaration on the Enrolment Form you have promised to pay the full amount of money for the whole training programme and failure to do so will result in action being taken to recover the full amount outstanding.
2.5 You must adhere to your agreed payment plan and all courses must be paid for in full at least 4 weeks before you start them. Unless you have paid in advance, you will not be able to start or attend a course.
3.1 If you are paying monthly using Biomechanics Education’s instalment scheme, each instalment including the deposit will include a processing fee of £9, also known as the ‘staged learner fee’.
3.2 Your payment schedule will determine how soon you can complete your diploma/course(s) as each course must be paid for one month in advance. You should discuss your payment plan with your Learner Support Adviser to make sure that it does not affect any of your booked courses.
3.3 If at any stage you wish to put your training on hold you will still be required to continue your monthly payments. We do not permit ‘payment holidays’.
4.1 By signing the Enrolment Form you are agreeing to undertake your training. You have the right to cancel your diploma/course(s), providing we receive notification within 14 days commencing the day after you sign the Enrolment Form. Your cancellation may be subject to charges as set out in clause 4.2. After those 14 days, no cancellations are permitted and no refunds will be given.
4.2 You acknowledge that if you authorise us to allow access to your training within this 14-day period, any cancellation within this timeframe will be subject to charges for all elements supplied. Supplied elements include all e-learning courses and any other courses which have been attended.
4.3 When you book a diploma or package consisting of two or more courses, you are purchasing a single product. Once the first course has commenced, the whole diploma or package is deemed to have commenced. For those courses that include online Anatomy and Physiology, the course is deemed to have commenced 14 days after the day of signing your enrolment form.
4.4 If you cancel within the 14 days you must return all training materials at your own expense and all items must arrive in the condition in which you received them or you will be charged for their replacement value.
4.5 If you cancel within your 14-day cancellation period, your refund will be processed within 14 working days.
4.6 All training is non-transferable between different individuals.
4.7 All training is non-transferable between different course products.
4.8 To request cancellation within the 14-day period you may use the model cancellation form below, but this is not obligatory. Please send this to info@biomechanicseducation.com.
To Biomechanics Education,
I hereby give notice that I [name] cancel my contract of sale of the following goods [diploma or product name] and/or services [services name].
Ordered on [date] and received on [date].
[Full name]
[Full address]
[Date]
5.1 If you are paying for your training via a credit agreement and wish to withdraw from this credit agreement, please refer to the terms and conditions of your credit agreement. Please note that this will not affect the agreement you are entering into with Biomechanics Education whereby you are agreeing to purchase your training.
5.2 The credit agreement is between the credit provider and you the customer.
5.3 Should your credit agreement be ended by the credit provider prior to full payment of the outstanding balance, Biomechanics Education will require you to pay the outstanding balance in full.
6.1 Booking a practical course is like booking a holiday: once a place is sold to one person, it becomes unavailable to others. The closer to the booked date, the more difficult it is to sell the place to someone else. If you get into a situation where you feel you must defer your booked date on a practical course or assessment, we will do everything we can to accommodate your request. However, there will be a charge.
6.2 If you do not contact us to arrange a deferral prior to a course, you will forfeit your place and will therefore be required to pay for the course again in full if you wish to rebook.
6.3 Deferral charges are as follows:
8 or more weeks before the start of the booked course: no charge
0–8 weeks before the start of the booked course: £50 per day of the practical course or workshop
Non-attendance without prior contact: full cost of the practical course or workshop
7.1 If owing to unforeseen circumstances, Biomechanics Education is compelled to change the agreed date or venue for a practical workshop or assessment, we will endeavour to give you as much notice as possible and will take reasonable steps to book you onto the earliest available workshop or assessment. Biomechanics Education reserves the right to change the deferral fees at any time, giving learners at least 21 days’ notice in writing of the change.
7.2 Biomechanics Education is not liable for any expenses incurred by a learner following a cancellation of a course or assessment. Biomechanics Education advises learners to book accommodation and travel arrangements with free cancellation.
8.1 Learners with additional needs, for example those with learning disabilities or difficulties, physical disabilities, existing medical conditions, those with English as a second language (ESL), and those with specific religious considerations, should ensure they have made this known to us prior to returning the signed Enrolment Form so we can ensure that we are able to provide the right kind of support throughout their training.
8.2 Learners with disabilities and learning difficulties may request adjustments to assessments. You must provide a professional or medical report that supports the specific adjustment being requested, for example 25% extra time in exams.
8.3 Pregnant learners will be able to attend all courses but may not be able to fully participate in certain practical elements for health and safety reasons. Please inform the Learner Support team as soon as you are aware of your pregnancy so that we can advise you of any amendments or alterations to your training. For assessments, we may need to apply for reasonable adjustments from the relevant Awarding Organisation prior to your attendance.
9.1 Some courses may require prior qualifications. If you have achieved a prior qualification with another training provider, you will need to provide proof (which is subject to approval). Please email a copy of your award certificate(s) to info@biomechanicseducation.com as soon as you can so that we can get them approved and prevent delays to your training. It is your responsibility as the learner to submit your proof of prior learning promptly. If you do not hold the relevant approved prior qualification(s) as discussed with your Careers Advisor, you may need to purchase further courses to ensure you have the relevant prerequisite.
9.2 Before Biomechanics Education or an Awarding Organisation can issue certificates, we must have proof that the prerequisite training has been achieved and is still valid.
10.1 The Learner Support team is on hand to assist with any questions you may have regarding your training courses, training administration and payments. You can contact them Monday to Friday, 9am–6pm by phone on 020 3841 6151 or by email at info@biomechanicseducation.com. You can also access support via the FLEX learning management system at https://flex.futurefit.co.uk/login.
10.2 If you have any questions related to the course content, the Tutor Support team can provide assistance whilst you are studying and preparing for your course, assessment or case study. Contact details can be found in the Support section of FLEX once you are logged in.
10.3 For certain courses, additional support can be accessed via our closed Facebook groups. Here you can post questions, chat with other learners and view webinars. If your course has a dedicated Facebook group, you should receive an invitation within approximately 2 weeks of enrolment. Details on how to request access can also be found in the Support section of FLEX.
11.1 If, when taking an exam or submitting a case study or written assessment, your first attempt is unsuccessful, you will be given the opportunity to retake or resubmit free of charge. Subsequent retakes and resubmissions will however incur a charge of £50.
12.1 For the Gym Instructor Assessment, PT Programming and Coaching Assessment, Sports Massage Assessment and Biomechanics Coach Assessment you must bring a friend with you to act as a participant when you demonstrate your teaching ability. For the Mat Pilates Assessment you must bring two participants. Failure to do so may result in the assessment being cancelled and you having to pay again for a new assessment. If you fail to attend an assessment or defer an assessment without giving eight weeks’ prior notice, a fee of £50 is payable. If you fail an assessment you will be given another opportunity to retake this free of charge. Subsequent retakes will incur a charge of £50.
13.1 If your course or diploma includes the Career Accelerator Package (CAP), the following applies:
Some items included in the CAP are provided by third parties. While we make every effort to ensure that products and services are fulfilled, we are not liable to you in connection with any third party provider. Your contract and all communications regarding the provision of these goods and services shall be direct with the third party service provider and not with Biomechanics Education.
13.2 Biomechanics Education is not responsible for any damaged goods received from a third party provider or any financial loss resulting from provision of goods and services of a third party service provider. In these instances you must contact the third party service provider directly.
13.3 Goods and services included in the CAP have no cash value and cannot be exchanged for cash.
13.4 While we make every effort to communicate any changes to the CAP, we reserve the right to withdraw or amend any product or service without notice at any time.
13.5 Biomechanics Education is not responsible for the use by third parties of personal data supplied to them directly by you.
14.1 Our course fees include any delivery charges we incur to send course materials and certificates to a UK mainland address. If your course materials or certificates have to be delivered to a non-mainland address, you accept liability for the delivery charge we will incur, which is payable prior to anything being sent. Please contact our Support team on 020 3841 6151 to check the delivery charges.
14.2 If you fail to collect your parcel from the sorting office, causing it to be returned to Biomechanics Education, you will incur further charges.
14.3 For further information on costs please call the Support team on 020 3841 6151 or email info@biomechanicseducation.com.
15.1 Our Support teams are here to help and will endeavour to resolve any issue as soon as they have been alerted. If they are unable to resolve the situation over the phone or by email, there is an established complaints procedure in place.
15.2 Following your correspondence with the Support team, they will send you an email to advise on how to send your complaint in writing for review. If a written account has already been received, you will be sent an email confirming this has been passed on for review.
15.3 Your complaint will be investigated internally and we will respond in writing within 14 working days. In the unlikely event that our investigations are still ongoing after 14 days we will inform you of our progress. Once we have fully investigated your complaint, we will present our findings along with any options available to you.
16.1 When attending each practical workshop you will be given a form with an option to give authority to Biomechanics Education and any related companies to use your image in promotional materials, brochures or course content, published publicly, internally or digitally. Permissions include still images (photographs), moving images (film/video), and audio recordings. Biomechanics Education agrees that it will respect the dignity and privacy of any images, videos or audio recordings obtained.
16.2 If you choose to give authority, you give perpetuity for any photography, film containing your image and any audio recording that contains your voice as part of that practical workshop. It will be the decision of Biomechanics Education when to cease using any photography, video or audio recording (within reason). Biomechanics Education will own the copyright to any photography or video containing your image.
17.1 If any of Biomechanics Education’s contact information changes, we will make every reasonable effort to inform you within 14 days.
17.2 You must provide us with a reasonable method of contacting you, preferably one or more of the following:
a. a valid email address;
b. a UK telephone number, either a standard landline or mobile; or
c. a non-UK telephone number in conjunction with a valid email address.
17.3 If any of your contact information changes over the course of your training, you must make every reasonable effort to inform Biomechanics Education within 14 days and provide alternative contact details.
18.1 If you have any pre-existing medical condition, impairment or disability, we will require a fit note from a medical professional prior to you attending any practical sessions that may form part of the enrolled course.
18.2 It is your responsibility to send this fit note to us within 14 days from the date of your enrolment (unless we have agreed in writing to extend this period) to allow us time to make reasonable adjustments to the course where possible.
18.3 You agree to inform Biomechanics Education of any changes in your medical status. Notifications of changes must be sent to info@biomechanicseducation.com. Changes may require a fit note from a medical professional prior to you attending any further practical sessions.
19.1 As long as you are actively studying towards your qualification, we will provide you with a free extension to your learning. Active studying is considered to be completing any part of your learning within a six-month rolling period. Completed learning could be attending a workshop or finishing a small unit of e-learning. On expiry of your course time frame, if a six-month period has passed or subsequently passes without active studying, a return to training fee would apply to continue your course. The amount of the return to training fee is dependent on the course you have enrolled on and the length of time since the course time frame expired.
19.2 Biomechanics Education’s Lifetime Learning Promise has no monetary value and is non-transferable to other organisations.
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